My Verizon

Year

2024

Client

Gallery Exhibition

Service

Web Responsive + App Design

My Verizon, a logged in experience redesigned to benefit the users needs using historical data and the latest UX technology.

Challenge

Our team was tasked with transforming the logged-in experience for Verizon customers.


Solution

Using research and behavioral data, we restructured the experience and redesigned key interfaces to better meet customer needs—while helping reduce reliance on call-in support, saving the client millions.